Why does my package say it was delivered if I haven't received it?

Don't stress! We suggest double checking around your property, mailbox, front desk/locker area, and with neighbors first.

If there's no sign of your package, it is recommended by the couriers we use to wait an additional 5 business days for delivery. It is very common for packages to be delivered a few days after initially being marked as delivered.

If you have waited these extra days, or would like further assistance looking into your package's delivery, please contact our Support Team!