How long does it take to process a return/exchange? How long does it take to process a return/exchange?

How long does it take to process a return/exchange?

Dakota Dakota

Our team is taking all necessary steps to continue working in a safe environment. An extra measure currently in place is putting all packages through a 72-hour quarantine once delivered to our facility prior to being inspected and processed. After this additional period, please expect that our team will process your return within 7-10 business days.

Refunds: 

After your return package is delivered to our distribution center and has been processed, any returned item(s) cost will be issued to the original method of payment used when placing the order with us. This can take 3-5 business days to process.

Exchanges: 

Exchanges can be made for the same product in a different size/color. If the item you've requested is out of stock or a product of higher value is being requested, a refund will be issued for the item(s) returned. 

Was this article helpful?

7 out of 14 found this helpful

Add comment

Article is closed for comments.