Orders placed on our UK website and shipped outside of the United Kingdom may be subject to import fees and taxes, based on the retail value of the package. These fees are not charged by Alphalete, and are unfortunately beyond our control.
If you have questions as to why you are billed certain import fees/taxes, or would like a more detailed outline of what to expect when your package arrives in your country, we recommend contacting the local customs office or courier that billed you directly.
Please note countries within the EU are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
For more information regarding Brexit, please click here.